Terms & Conditions

Maslalex is a restaurant specializing in unique fusion cuisine by blending authentic Indian spices with popular Western dishes.

2. Orders

• All orders are subject to availability.
• We reserve the right to refuse or cancel any order due to incorrect pricing, stock unavailability, or suspected fraudulent activity.
• Once an order is confirmed, changes or cancellations may not always be possible.

3. Pricing

• All prices displayed on the website are in Indian Rupees (₹).
• Prices may change without prior notice.
• Applicable taxes and delivery charges (if any) will be added during checkout.

4. Payment

We accept secure online payments through approved payment gateways. Orders will only be processed after successful payment confirmation.

5. Delivery & Pickup

• Delivery times are estimated and may vary depending on traffic, weather, or operational conditions.
• Customers choosing self-pickup should collect their orders within the specified time.

6. Food Allergies

Our dishes may contain ingredients such as dairy, nuts, gluten, soy, or other allergens. Customers with food allergies should contact us before placing an order. Maslalex is not responsible for allergic reactions caused by undisclosed dietary restrictions.

7. Refund & Cancellation

Refunds may be provided only in cases such as:

• Incorrect order delivered.
• Missing items.
• Damaged or spoiled food.

Refund requests must be made within 24 hours of receiving the order with supporting details or photographs.

8. Intellectual Property

All content on this website, including logos, images, menus, graphics, and text, is the property of Maslalex and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

Users agree not to:

• Provide false information.
• Misuse the website.
• Attempt unauthorized access to our systems.
• Engage in fraudulent or illegal activities.

10. Limitation of Liability

Maslalex shall not be liable for delays, interruptions, or damages caused by events beyond our reasonable control, including technical failures or natural disasters.

11. Privacy

Your personal information is handled according to our Privacy Policy and is used only to process orders, improve our services, and communicate with you.

12. Changes to These Terms

Maslalex reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.